Live Support Portal
Live Support Portal
What is SeedsWild?
SeedsWild is an online marketplace connecting buyers and sellers of organic, reproducible seeds across Europe. We are passionate about promoting sustainable agriculture and preserving biodiversity.
How do I create an account?
**Buyers:**
Visit the SeedsWild website or download the mobile app, click on "Register" or "Create Account," provide your name, email address, and create a password, then follow the on-screen instructions to complete your registration.
**Sellers:**
Visit the SeedsWild website and click on the "Become a Seller" link, follow the on-screen instructions to register your account, and provide information about your business while agreeing to the terms and conditions.
Is there an app?
Buyers:Yes, the SeedsWild app is available for both iOS and Android devices. It allows you to browse products, place orders, track shipments, and manage your account on the go.
Sellers:The SeedsWild app is primarily for sellers to manage orders, track inventory, and communicate with buyers.
How do I become a seller?
Visit the SeedsWild website, click "Become a Seller," follow the instructions, provide your business details, and agree to the terms to complete registration.
What products can I sell on SeedsWild?
You can sell a wide variety of organic, reproducible seeds on SeedsWild.
How do I list my products?
Log in to your SeedsWild seller account, access the dashboard, click "Add Product," enter product details, select categories, choose shipping options, and submit for review.
How do I manage my orders?
Use the SeedsWild seller app to manage orders, track shipments, communicate with buyers, and monitor inventory.
How are seller payments processed?
Payments are processed through Stripe, with SeedsWild collecting buyer payments and transferring funds to your linked account based on the payment schedule.
What is SeedsWild AI?
SeedsWild AI is a suite of tools powered by AI to enhance your gardening experience, offering features like plant identification, disease diagnosis, and personalized planting recommendations.
How can SeedsWild AI help me?
Use the app's camera to identify plants, diagnose plant diseases, and receive care recommendations, while discovering new plants to grow based on your location and preferences.
How accurate is the AI?
SeedsWild AI is continuously being improved, but it may not always be 100% accurate. It's important to use your best judgment and consult reliable gardening resources when making decisions about your plants.
How do I find the seeds I'm looking for?
Quickly find seeds or plants using the search bar, browse categories like vegetables, flowers, and herbs, or use filters to refine your search by season, plant type, or seller.
How do I place an order?
Browse seeds, add items to your cart, proceed to checkout, enter shipping and billing details, choose a payment method, review, and place your order.
What are the payment options?
SeedsWild accepts a variety of secure payment methods, including major credit cards (Visa, Mastercard, etc.), debit cards, and PayPal.
What are the shipping costs and delivery times?
Shipping costs depend on order size and destination. Delivery times are shown at checkout, and you can track your order after shipment.
How can I track my order?
After shipment, you'll receive a tracking number via email, which you can use to monitor delivery status on the carrier's website.
How do I update my account information?
Buyers & Sellers:Log in to your account and navigate to your account settings.
Buyers & Sellers:Update your profile information, shipping address, and other relevant details.
How do I reset my password?
Buyers & Sellers:Click on the "Forgot Password" link on the login page.
Buyers & Sellers:Follow the on-screen instructions to reset your password.
What is SeedsWild?
SeedsWild is an online marketplace connecting buyers and sellers of organic, reproducible seeds across Europe. We are passionate about promoting sustainable agriculture and preserving biodiversity.
How do I create an account?
**Buyers:**
Visit the SeedsWild website or download the mobile app, click on "Register" or "Create Account," provide your name, email address, and create a password, then follow the on-screen instructions to complete your registration.
**Sellers:**
Visit the SeedsWild website and click on the "Become a Seller" link, follow the on-screen instructions to register your account, and provide information about your business while agreeing to the terms and conditions.
Is there an app?
Buyers:Yes, the SeedsWild app is available for both iOS and Android devices. It allows you to browse products, place orders, track shipments, and manage your account on the go.
Sellers:The SeedsWild app is primarily for sellers to manage orders, track inventory, and communicate with buyers.
What is SeedsWild AI?
SeedsWild AI is a suite of tools powered by AI to enhance your gardening experience, offering features like plant identification, disease diagnosis, and personalized planting recommendations.
How can SeedsWild AI help me?
Use the app's camera to identify plants, diagnose plant diseases, and receive care recommendations, while discovering new plants to grow based on your location and preferences.
How accurate is the AI?
SeedsWild AI is continuously being improved, but it may not always be 100% accurate. It's important to use your best judgment and consult reliable gardening resources when making decisions about your plants.
How do I find the seeds I'm looking for?
Quickly find seeds or plants using the search bar, browse categories like vegetables, flowers, and herbs, or use filters to refine your search by season, plant type, or seller.
How do I place an order?
Browse seeds, add items to your cart, proceed to checkout, enter shipping and billing details, choose a payment method, review, and place your order.
What are the payment options?
SeedsWild accepts a variety of secure payment methods, including major credit cards (Visa, Mastercard, etc.), debit cards, and PayPal.
What are the shipping costs and delivery times?
Shipping costs depend on order size and destination. Delivery times are shown at checkout, and you can track your order after shipment.
How can I track my order?
After shipment, you'll receive a tracking number via email, which you can use to monitor delivery status on the carrier's website.
How do I update my account information?
Buyers & Sellers:Log in to your account and navigate to your account settings.
Buyers & Sellers:Update your profile information, shipping address, and other relevant details.
How do I reset my password?
Buyers & Sellers:Click on the "Forgot Password" link on the login page.
Buyers & Sellers:Follow the on-screen instructions to reset your password.
How do I become a seller?
Visit the SeedsWild website, click "Become a Seller," follow the instructions, provide your business details, and agree to the terms to complete registration.
What products can I sell on SeedsWild?
You can sell a wide variety of organic, reproducible seeds on SeedsWild.
How do I list my products?
Log in to your SeedsWild seller account, access the dashboard, click "Add Product," enter product details, select categories, choose shipping options, and submit for review.
How do I manage my orders?
Use the SeedsWild seller app to manage orders, track shipments, communicate with buyers, and monitor inventory.
How are seller payments processed?
Payments are processed through Stripe, with SeedsWild collecting buyer payments and transferring funds to your linked account based on the payment schedule.
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SeedsWild is the world’s first AI-enabled organic marketplace, offering smart seed recommendations based on local climate, detailed cultivation insights, and real-time weather alerts. Experience the future of gardening with SeedsWild.